Walden Commons 2560 Walden Ave. Ste. 101, Cheektowaga, NY 14225
 716.783.0407|   716.393.3430
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About Brightside Counseling Services

During the Corona Virus pandemic we are available for telephone sessions for those unable or not comfortable in leaving their home and in need of counseling services. This is for NYS residents only.

We take insurances such as Independent Health, Blue Cross Blue Shield, Fidelis, Univera, Aetna, Cigna Humana, United Health Care, Medicare, Tricare, Beacon and other insurances. We also participate with many employee assistance programs (EAPs) to provide counseling sessions. You don't have to go through this alone. 


"To help you to be the best you can be" by:

  • Reaching healthy emotional, spiritual and physical balance
  • Finding solutions/alternate strategies to cope with life stressors

Counseling Services are available to help de-stress, lower anxiety and treat depressive symptoms. Your satisfaction with Brightside Counseling Services is important to us. If your insurance deductibles are so high you are not able to follow up with counseling, talk with our staff about possible alternatives. Serving Genesee, Erie, and Niagara Counties.

About our team of providers

Charmaine Fanara

Charmaine Fanara, owner, is a Licensed Clinical Social Worker, (LCSW-R),MDIV, MPA who has provided counseling for 30 years in a variety of counseling settings. She treats those age 16 years old and older. She treats those with PTSD, depression, anxiety, bi-polar disorder, Adult ADHD, grief loss and personality disorders. She also helps those in life transitions and with eldercare issues. Charmaine accepts Fidelis insurance, IHA, Univera, BC/BS, Cigna, Aetna, Excellus, Value Options, Emblem Health, Tricare, NYS Empire plan, Humana, Beacon and other insurances, plus Employee Assistance Benefits.

She has three Master's Degrees including a Master's in Social Work, graduate of SUNY Buffalo, a Master's in Divinity graduate of Northeastern Seminary, and a Master's in Public Administration graduate of SUNY Brockport. She is also a Certified Holistic Nutrition Consultant(AFPA).

Charmaine is a member of the National Association of Social Workers and Cheektowaga Chamber of Commerce.

Lisa Chisum

Lisa Chisum, LCSW-R is an independent contractor with over 14 years mental health experience. She provides counseling for children age 11+, teens, parents, and specializes in marital and individual counseling. She has experience with multi-systemic therapy. Lisa accepts BC/BS, IHA, Beacon and Univera insurance plus Employee Assistance Benefits.

Timothy Pieczonka

Timothy Pieczonka, LMHC is an independent contractor with nearly 7 years mental health experience. He has a specialization in Pediatrics. He provides counseling to children 10+, teens parents and families. He specializes in improving interactions and communication and helps parents to set reasonable expectations of their children. He specializes in child and teen behavioral issues, peer relationships, oppostional defiance disorder, school issues, impulse control disorders, parents and resolving family conflict. He provides individual, couples and family counseling. Tim accepts Aetna, Beacon, Fidelis, Value Options, out of network beneifts and Univera, plus some Employee Assistance Benefits.

Kristine Pieczonka

Kristine Pieczonka, is a Licensed Clinical Social Worker, with over 10 years of counseling experience has joined our staff. Her counseling specialties include: children, school-related concerns, and behavioral management. She is trained in Restorative Practices, which works to resolve conflicts and repair the relationship harm done due to the conflict. Kristine provides counseling for: children 10+, teens, parents/individuals/couples/marital/families, school problems, behavioral management concerns, stress, anger and conflict management, Depression, anxiety, and panic.

Barbara Christman

Barbara Christman, Licensed Clinical Social Worker works with individuals and couples of all ages and backgrounds in therapy.  She enjoys working with older adolescents, families and adult individuals who are experiencing depression, anxiety, mood disorders, trauma, life transitions, illness, grief and loss, stress, women’s issues and relationship or family problems.  She provides cognitive behavioral and supportive insight-oriented therapy.  She works to create an environment that is at your pace and focused on creating a “safe space” for you.  Some insurances are accepted.

Caitlyn Beilman

 Licensed Mental Health Counselor with over 7 yrs. of experience who counsels those age 13 plus. She has inpatient psychiatric experience and experience in a supervisory and administrative role. She counsels individuals, parents and families.  She specializes with: Adolescents , Behavioral problems , Parenting ,Work stress and related issues, Depression, Anxiety, Grief, Anger management/ behavioral control and Help for families experiencing mental health conditions of significant other. She accepts some EAPs and insurances.

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Walden Commons
2560 Walden Ave. Ste. 101
Cheektowaga, NY 14225


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